LAMINATED FLOOR USE, MAINTENANCE AND WARRANTY CONDITIONS:
The durability and resistance of a parquet is related to the proper and regular maintenance of this parquet.
If laminate parquet is carefully used and properly maintained, it will retain its original condition for many years.
Adhering to the following conditions of use and care instructions will extend the life of your parquet will extend.
- The environment in which laminate flooring is installed should be between 18-22 C° and 50-60% humidity.
- Place protective felts under chair and table legs. Use transparent guards under chairs, especially in your offices and work areas.
- Avoid direct contact of heavy and sharp furniture legs with the parquet. It is recommended to cover the feet of furniture (chairs, tables, coffee tables, etc.) that come into contact with the parquet with felt, so that the parquet can be used for a long time. When you change the places of such materials, you need to lift them and not rub the parquet.
- It is recommended to put mats at the entrances of the houses.
- Protect your parquet from sand, stones and water. Remember that dirt and gravel will abrade and scratch the parquet.
- It is recommended not to walk on the parquet floor with spiked heels.
- Remember that soft casters are used in the wheels of your wheelchairs. In office environments, be sure to use appropriately manufactured plastic guards for these types of wheelchairs.
- Make sure that the hardwood floor does not come into direct contact with water.
- Remember that shoes with wet soles and umbrellas stretched out to dry can cause blistering on the parquet surface and fading of the parquet.
- Do not use too much (abundant) water for cleaning the parquet.
- It is recommended to clean your laminate floor at regular intervals.
- Clean the dirt stuck on the parquet with a damp cloth. Use clean water and soap after vacuuming up the dust on the parquet. Remember that strong detergents and solvents containing ammonia can damage the surface.
- Always use a very well wrung cloth for cleaning. Make sure that you use natural cleaning agents (wood cleaners).
- Always use two buckets. One should be for cleaning and the other for rinsing your cloth.
- Do not wring out your cloth on hardwood floors.
- Do not use microfiber cloths. Do not use unnatural cleaners or cleaning cloths with metal particles.
- Do not use alcohol or similar substances when cleaning and do not clean with water only.
- Be careful not to use mats that stick to the floor in areas with underfloor heating, otherwise they may chemically react with the parquet.
The humidity of the environment must be taken into account:
The moisture of the environment in which the laminate flooring is installed is a factor that is often overlooked. Wood is a living material and has a breathing and working texture due to contact with the air. If the humidity is too low, the material will shrink. In this case, small or medium joints may occur. Conversely, high humidity causes the tree to swell and swell. When the room is heated, the fresh air coming from outside and the air inside reach an unacceptable relative humidity. Here it is necessary to intervene and establish the ideal ratio of relative humidity. It is recommended not to expose the temperature and humidity of the environment to sudden and excessive fluctuations, especially in large quantities. This is a completely natural process. These phenomena should not be considered a fault. The ideal ambient temperature should be between 18-22 C° and the ideal relative humidity between 50-60%. When reheating the environment for the first time or after a long break, make sure you do the reheating process gradually. In this case, it is recommended to use a humidifier in the heated environment.
In order for the laminated parquets to maintain the appearance of the day they were installed, it is recommended to protect the environments in which they are installed as much as possible from extreme and sudden changes in temperature and humidity.
MANDATORY APPLICATIONS AFTER LAYING PARQUET:
The ideal room temperature, at which one feels most comfortable, is 20° C and the relative humidity is 50-65%. Depending on the manufacturing principle, the laminate parquet does not undergo any physical changes under the above conditions.
If the parquet is installed at a different ambient temperature and relative humidity than specified, or if it is left exposed after installation, it is very likely that cracks will form in the parquet, the parquet will swell and curl. In extreme cases, the top layer may even separate from the bottom layer. Especially in the cold season, controlling the relative humidity in the room (moderately lowering or raising the humidity) is particularly important in this regard. Wood is a sensitive material to moisture and extreme temperatures. Especially in new buildings and in the surrounding area, the humidity in the room is excessive due to moisture-causing factors such as pools, green plants (grass, trees, etc.).
1) THE MOISTURE MUST BE OUTSIDED BY OPENING THE WINDOWS EVERY DAY OR DRYING THE MOISTURE CREATED INTO WITH ANY HEATERS
2) WITHOUT GAPING WITH CARTON MATERIALS ON THE PARQUET
THE CARTONS SHOULD BE COVERED BY sticks with tape.
Otherwise, the wooden parquet on the floor absorbs the moisture that occurs inside (because there is no curtain, carpet, armchair, etc.). In this case, there will be unsightly fluctuations and deformation of the parquet.
Laminate parquets should not be exposed to direct sunlight. Windows should be closed with paper or similar materials. Otherwise, deformations such as scorching, cracks, lips and fading of the polished surface may occur.
Topics covered by the warranty:
- Applications of teams not approved by our company are excluded from the warranty.
- The issues that the manufacturer accepts as production defects in applications of teams approved by our company are listed below:
- Detachment, cracking of the top layer and the backing layer,
- incompatibility of the joint profiles, occurring more than the rate accepted as a fixed tolerance in the parquet transition channels,
- unacceptable detachment and discoloration of the polish (except by the external environment and chemical influences),
- detachment of the lamellas that make up the 3-part parquet,
- unexplained flooding, moisture from below, etc. on the lamellas that make up the parquet, external dents, deformations.
Our conditions outside the warranty period:
- Laminate flooring is carefully classified by our professionals based on its unique natural characteristics. Colors and textures are characteristic of the wood and do not represent a manufacturing defect.
- Scratches and pressure marks on the parquet surface caused by sharp objects (sand, small stone particles, point loads) are not covered by the warranty.
- Movements, blistering and lifting of the parquet caused by flooding and moisture are not covered by the warranty.
- All types of problems that occurred during installation, breakage of parquet profiles, adhesive stains caused by unclean and careless work, use of missing adhesive, inferior application materials and workmanship, as well as all types of problems that occurred as a result, are not covered by our warranty.